Privacy Policy
Last Updated 10th October 2024
1.Introduction
Covalence Future ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (covalencefuture.com) or our services.
Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We may collect and process the following types of personal data:
Contact Information: When you use our contact form or email us, we collect your name, email address, and any other information you provide in your message.
Usage Data: We use Google Analytics to collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
Email Communications: If you subscribe to our newsletter or receive email communications from us, we may collect information about how you interact with these emails.
3. How We Use Your Information
We use your personal data for the following purposes:
To respond to your inquiries and provide you with the information or services you request
To improve our website and services based on the information and feedback we receive from you
To send you marketing communications about our products and services, if you have opted in to receive these
To analyse website usage and improve our content and user experience
To comply with legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases:
Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Data Sharing
We do not sell your personal data to third parties. We may share your personal data with:
Service providers who help us operate our website and provide our services (e.g., hosting providers, email service providers)
Law enforcement or other authorities if required by applicable law
7. Your Rights
Under UK data protection law, you have rights including:
Your right of access
Your right to rectification
Your right to erasure
Your right to restriction of processing
Your right to object to processing
Your right to data portability
To exercise any of these rights, please contact us using the details provided below.
8. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
9. Google Analytics
We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/
10. Changes to Our Privacy Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@covalencefuture.com
If you have a complaint about our use of your personal data, you can contact the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
